People Operations Associate

Location: Fully Remote - candidates must be based in the UK

Contract: 8 Months, Full-Time (40 hours/week)

Start Date: Early September 2025

Rate: negotiable depending on experience

We are seeking an experienced People Operations Specialist to join our client's global People Success team on an 8-month contract. You’ll be supporting a fully remote workforce across APAC, EMEA, and the US, providing exceptional service on a wide range of employee lifecycle matters.

What You’ll Be Doing:

• Managing and triaging employee requests (Tier 1), ensuring first-contact resolution wherever possible
• Delivering onboarding, benefits administration, approvals, and offboarding processes (and more)
• Handling some Tier 2 HR cases requiring investigation and resolution
• Maintaining service level agreements (24–48 hours depending on task type)
• Supporting projects and process improvements within the HR function
• Using tools including Workday, Jira, Slack, and G-Suite for day-to-day operations
• Collaborating with global colleagues and stakeholders to ensure smooth handovers and clear communication

What We’re Looking For:

• 3+ years’ experience in a high-volume HR shared services role
• Proven ability to work independently, prioritise, and manage your own workload
• Strong communication skills, both written and verbal
• Experience with HRIS and ticketing systems (Workday and Jira a plus)
• Comfortable working in a fast-paced environment and able to hit the ground running

Why Join?

• Fully remote role with a global reach
• Opportunity to contribute to both BAU and project work
• Join a collaborative, people-focused environment

If you’re ready to bring your HR expertise to a dynamic global team, apply today!