IT PMO Project Manager

Steering Model Unit:                                     ITS (IT Services)

Location:                                                          Cardiff

Level:                                                                 T3

Job Description

The company is looking for a new Project Manager form part of the IT PMO Project Management team, reporting directly into a Programme Manager, and will be allocated a subset of the projects to deliver.

As a Project Manager at the company, you will oversee and deliver assigned projects, ensuring they are completed on time, within scope, and budget.

The candidate will adhere to the PPMO framework, collaborating closely with the Portfolio Management team to manage risks, issues, and dependencies. Your role includes developing detailed project plans, maintaining high-quality standards for deliverables, and effectively communicating progress to stakeholders. You will also contribute to maintaining and improving the PPMO framework alongside Portfolio Managers.  

The candidate will work primarily on technical projects with the technical support teams within the company ITS and as such it is essential that the candidate has a good awareness and understanding of IT technologies, principles and methodologies,

In addition to core Project Management skills the candidate will also need to be able to demonstrate good communication and reporting skills towards stakeholders and project teams, the ability to work independently and self-sufficiently, an understanding of business and commercial benefits and a strong customer service awareness.

Required Qualifications, Skills & Experience

• Excellent communication skills
• Ability to convert technical details into summarised view
• Proficient at managing time and resources

·      Work independently and being self sufficient

·      Ability to work on multiple projects

• Ability to convert technical details into meaningful,
  • Business ideas,
  • High level and detailed project plans,
  • communication schedules,
  • test plans
  • process improvements
• Detail-oriented
• Proven leadership skills
• Critical thinking and problem-solving skills
• Capable of managing in a crisis, as and when they arise
• Adept at negotiating internally as well as externally
• Knowledge of project management frameworks and best practices including waterfall and agile
• Proven experience of three to five years in managing IT projects of various type and size, these should include but not limited to
  • Demonstration of Network knowledge
  • Demonstration of Infrastructure continuous improvements
  • Cyber Security
  • End user computing
  • Cloud Infrastructure and Migration knowledge (preferably Microsoft Azure)
  • Service management

Preferred Skills

• Good experience of managing projects through all phases of the project lifecycle from business case production to operational hand over into support
• Good working knowledge of Microsoft Office suite 

·      Good knowledge and experience of creating operational process and process flow documents to support project implementation and delivery.

·      Good understanding in using popular project management tools such as MS Project, Asana, Trello, Kanban boards, etc.

·      Good experience in the use of collaboration tools such as MS Teams and SharePoint

·      Experience with cloud technologies and tools such as Confluence and Azure Devops

·      Experience of ITSM management tools such as ServiceNow