Job Details

Field Service Engineer

  • tbc
  • Scotland
  • Permanent

Location: Scotland, UK. This is a remote service role, where you would be required to travel predominantly around Scotland, but you will need to be flexible to travel within the UK and Ireland also.

You'll create impact by:

1. Supporting our customers on-site, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service.

2. Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible.

3. Understanding the needs of our customers and markets, speaking their language, developing credibility, dedication, trust, and commitment.

4. Continuously seeking to add value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership.

5. Having commercial awareness and an ability to recognise, promote and pursue new opportunities for sales, contracts, and retrofits.

Your success is grounded in:

6. Experienced multi-vendor PLC, HMI, SCADA and DCS systems.

7. Experience with low-voltage equipment design, installation, and maintenance.

8. Experience of full project lifecycle from conception to completion.

9. Awareness of industrial standards and security concepts

You can expect:

10. Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance,

acknowledging your contributions to our collective success

11. Pension Plan: Secure your future with our scaling pension scheme, featuring an employer contribution

of up to 10%

12. Time Off: Recharge and rejuvenate with 26 days of annual leave, and even the option to buy or sell an

additional 5 days

13. Company Car: Benefit from a company car as part of your employment package, ensuring comfortable

and convenient transportation

Ollie Herridge Client Partnership Manager

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