Business Retail Manager

Location – Aberdeen

Salary - £31,500 per annum + bonus and other benefits

Full time – permanent

We are recruiting for a Business Retail Manager for a retail brand based at Aberdeen Airport within the retail travel industry.  This is a position where you will use your team management skills to work with Supervisors and Sales Advisors to motivate, mentor and lead to ensure excellent standards.

Key Duties:

• Ensure a delivery of high level customer service
• Managing a team of Supervisors and Sales Advisors to ensure great presentation of the store through effective stock management, ordering, receiving deliveries and ticketing.
• Manage stocktakes every 6 months and report results
• Ensure great team communication at all times and supporting colleagues to fulfil role responsibilities
• Gain a high standard of product knowledge and use this to coach and develop the team
• Organise brand training sessions with brand partners
• Ensure all staff members complete all training to a high standard
• Use of internal systems to manage sales and stock holding targets
• Ensure all promotional activities are within brand and internal guidelines
• Manage staff rotas, including agency staff where needed
• Manage health and safety standards throughout the shop floor and back office areas
• Conduct regular performance reviews with the team and develop a succession pipeline
• Manage all HR requirements within the team
• Ensure the security of stock on the shop floor and compliance of till inventory
• Awareness of potential security risks for the store and the wider airport
• Manage airport pass process for the team and store visitors

Specification:

• Excellent communication skills verbal and written with a customer first mentality
• Ability to work in a team or individually
• Professional and courteous manner
• Motivated and willing
• Ability to learn quickly
• Leadership skills